1629 Wisconsin Ave. NW, Washington DC, 20007
Mon-Wed 8am-6pm
Thurs & Fri 10am-6pm
Sat 9am-5pm; Sunday 10am-4pm

Frequently Asked Questions

Why Detail Your Vehicles?

It is essential to protect, condition, and seal the surfaces of your vehicle from weather and pollution elements. Detailing protects your paint, metals, rubber, plastics, vinyl, and leather and helps prevent costly repairs and replacements to save your investment.

How often should I have my car detailed?

Full detail twice per year, with routine maintenance in between.

How should I maintain my car in between services?

Regular hand-washing and maintenance services, like our bronze package, every 3 to 6 weeks depending on lifestyle factors such as where your car is parked, kids, pets, etc.

Do I need an appointment?

It is recommended to make an appointment, but you can always call to inquire about availability.

What is your cancellation policy?

We require 24 hour notice for all cancellations.

Which car size do I have?

  • Small/Compact: 2 seater ex: Mazda Miata
  • Medium: 4 seater Ex: Honda Civic, Aston Martin
  • Large: Small SUV’s, Large Sedans, Large Coupes Ex: Lexus NX, Mercedes Benz E-Class, Chevrolet Corvette
  • Extra Large: Extra Large Sedans, Large SUV’s Ex: Bentley Mulsanne, Land Rover LR4, Cadillac Escalade
  • Oversized Vehicles: Expeditions, Hummers, etc., will be priced upon inspection.

Contact us with any questions about the size of your car.

Which detailing package should I choose?

Think about your lifestyle to help determine which package is right for you and your needs. All cars should be fully detailed, waxed and polished twice a year with routine maintenance in between to prolong your investment. Lifestyle factors, such as pets, kids, whether your car is parked in a garage or exposed to weather elements, play a major role when considering how often to bring your car in for maintenance. Routine maintenance, like our bronze package, is the perfect way to keep your car in great condition throughout the year.

Are we a mobile service?

No, however, we are located in the heart of Georgetown and are happy to accommodate your needs.

Can I tailor a package to fit my needs and budget?

Absolutely! Give us a call or bring your car down to our shop. We will be happy to discuss your needs and come up with a plan to make sure you get exactly what you’re looking for.

What if it rains on the day of my appointment?

We work in (almost) all weather conditions, rain or shine! If an extreme weather situation occurs we will reschedule your appointment to another time at your convenience.

How long does a polish polymer paint sealant last?

Typically, around 6 months if your car is being hand-washed in between detail services.

What kind of products do you use?

We take pride in using only professional grade, biodegradable and environmentally friendly products at Detailz.

How should I remove natural elements like bird droppings and tree sap?

Gentle wash with hot water ASAP. These matters can damage your paint, especially if left too long, sometimes requiring a new paint job.

I have water inside my car, can you help?

Yes! Water damage is one of our specialties. Excessive amounts of water can greatly damage your interior and can lead to mold and mildew. Depending on the severity of water exposure, we are able to take remove the seats and carpets from your vehicle in order to properly clean them and all them to fully dry to restore them and prevent the presence of mold and mildew. Water damage services may take several days to complete.

My car has hard white spots from being parked in a garage, can you help?

Yes, we can! It’s commonly known as lime deposit and we have a special treatment to remove it. This treatment does require a full detail on the exterior of the car afterwards.

Call Us Today to Schedule An Appointment
(202)333-0324

Contact Our
Detailing Experts

Fill out the form below or call 202-333-0324