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Contact us/FAQ's

1629 Wisconsin Ave. N.W.

Washington D.C. 20007

(202) 333-0324

detailzcalendar@yahoo.com 

Frequently Asked Questions 

Why Detail Your Vehicles
It is essential to condition and seal all surfaces of your vehicles to protect them from weather induced elements such as radiation from the sun, moisture, industrial fallout, dirt, road grime, and light abrasions. Detailing will protect your paint, metals, rubber, plastics, vinyl, and leather from costly repairs or replacement and will keep your vehicle looking its best.

What products do you use?
We use a variety of professional grade products and cleaners. Mostly biodegradeable.

 What should I do if I have bird dropping, sap, or any other tree pitch on my vehicle? 

  Wash it off immediately.  Bird dropping and sap are terrible for you vehicle’s finished.  Prolonged exposer to these, will leave an etch in you clear coat.  An etch is a basically an exact outline of where the contaminant was.  The only way to remove an etch, is to wet sand and buff to affected area.  If the contaminant was left too long, and the etch is too deep, the only resolution is paint.

Can you tailor a package to fit my budget? 

Yes.  If you have a certain budget that you do not want to go over, bring the car down.  We can walk around it and come up with something together.

What size vehicle do I have?

Please call us or e-mail us with your make and model and we'll let you know what categorie your vehicle falls under.

I was offered a 5-year paint sealant from my dealership.  They told me I wouldn't need to wax my car  for 5 years, is this true?
If you have purchased a new car over the past few years, you may have been offered a 5-year paint sealant package, or something similar. The package comes with a hefty price tag though, ranging from $500 to more than $1500. They claim that after this product is applied to the vehicle's paint, it does not need to be polished or waxed for five years. The truth is, there is no product on the market that can stand up to these lavish claims. Not even newer cars with a clear coat paint layer - sprayed on at the factory - can resist scratches or degradation over this period of time. If there was such a product, believe us, we would offer it as a service to you. Read the fine print.  It states the sealant must be applied 2-4 times a year and it is not responsible for sap and bird droppings that are left on the paint for an extended time.

What happens if it rains on my appointment day?
We are located in an area that receives weather from each of the four seasons, we tend to deal with rain most often.  Almost all details are performed indoors at our garage, or your garage, so we can still detail on rainy days.  If the weather is too bad, we will simply reschedule the service for a later date at the convenience of the customer.

How long does paint sealant last?
Typically, 6 months (compared to many other waxes that last 1-2 months!). We suggest a paint sealant  every 6 months.

My car is new. Do I still need it detailed?
Absolutely! New cars have usually been sitting on the lot or have been in transit for months before you drive away with them. New car dealerships rarely carry out full details on new vehicles, so there is a plethora of contaminants in your car's paint. Having your new car detailed will start you off on the right foot and ensure there is a proper layer of wax or sealant on the paint.

How long in advance do I need to schedule an appointment?

A couple days notice.  Weekends tend to fill up first.  You can always try for the same day.  We do get cancellations.

How long will the job take?
Of course this depends on the job.  Complete jobs (both interior and exterior) will generally take between 4 to 6 man-hours from the time we
start to detail your vehicle. If you arrange to have you vehicle done by a particular time we make sure that we have the man-power available to have
it done on-time.
Some vehicle conditions require additional attention (and time).

 I don’t like surprises. Are there any extra charges?

We charge for our services based on an assumed time frame for the size of your vehicle. There are certain conditions that may need a significant
amount of additional time, as well as services that we can offer that are not included in our base packages.

    Interior- Sand. Pet hair. Ground in dirt. Kids (gum, crayon, sports activity dirt). Use (as a work vehicle).
    Exterior- Hard water spots. Cement. Paint overspray. Paint splatter. Industrial fallout. Scratches. Scuffs. Sap, Fruit stains.

I left a window down while it was raining and now have mold and mildew growing in my vehicle. How do I get rid of it? / I stored my vehicle (with
moisture inside) and now have mold and mildew growing in my vehicle. How do I get rid of it?

           Although molds and mildews can be a particularly vicious problem, both for those with asthma or respiratory ailments as well as the damage
    they can do to the material they’re growing on  we have had a good response from our clients so far. Our technicians will give you your options depending on
    extent of the damage.

1629 Wisconsin Ave. N.W.
Washington D.C. 20007
Detailz Fine Auto Cleaning
(202) 333-0324
 
Servicing Northern Virginia, D.C., Arlington, Adams Morgan, Dupont Circle,
Georgetown, Alexandria, Foggy Bottom 

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